EFFECTIVE MAY 1, 2020

Welcome to Solvasa! We hope you enjoy your visit to the site and learning more about Integrative Beauty and the benefits of building resilience to stress for your skin, mind and body. Before using the site, please read these basic rules that govern your use of the Solvasa website. By using the Solvasa website (the "Site"), you agree to follow and be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, please do not use the Site.

If you are a Solvasa Independent Representative (a "Connector"), your access to and use of the Site (including your personal web page, if any) is also governed by the terms and conditions of your Independent Representation Agreement and Policies.

Changes to the Terms of Use

Solvasa reserves the right to update or modify these Terms of Use at any time without prior notice to you by posting the updated Terms of Use on the Site. You confirm your acceptance of the modified or updated Terms of Use by continuing to use the Site after the new Terms of Use have been posted. For this reason, we recommend that you review these Terms of Use whenever you use the Site to ensure that you are happy with any changes. Any new terms will apply to all current and past users of our website and will replace any prior terms that are inconsistent.

Use of the Site

Solvasa grants you permission to use the Site, its contents and software solely for shopping, operating your independent Solvasa business if you are a Connector, and as a resource, and for no other purpose. Any other use, reproduction, modification, distribution or republication without the prior written consent of Solvasa is prohibited. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older and have the power to enter into a binding contract with us and are not be barred from doing so under any applicable laws. If you do not agree to (or cannot comply with) any of these terms and conditions, please do not use the Site.

Copyrights

Unless otherwise noted, all Site images, text, design, graphics, logos, button icons, recipes, audio clips, video clips and the selection and arrangement thereof are the exclusive property of Solvasa and/or its licensors and are protected by U.S. and International copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Solvasa and is also protected by U.S. and international copyright laws. All software used on this site is the property of Solvasa or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purposes of placing an order with Solvasa, operating an independent Solvasa business if you are a Connector, or using this Site as a shopping resource. Any other use of materials on this Site – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of Solvasa is strictly prohibited.

Trademarks

Solvasa, all logos, all product and service names, design marks and slogans are the trademarks or service marks of Solvasa and may not be used in connection with any product or service that is not offered by Solvasa in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Solvasa. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on this Site.

User Content, Images, Reviews, Feedback & Submissions

Solvasa welcomes user reviews, images, videos, comments, information and submissions. You and other users of this Site may have an opportunity to post on this Site certain ideas, concepts, reviews, information, data, text, music, sound, photographs, graphics, video, messages and/or comments on our products, advertising and other promotional materials or events facts, advice, "tips", opinions and other material (collectively, "User Content"). All User Content that you post to this Site will be treated as non-confidential and non-proprietary to you and may be viewed by you and/or other users of this Site. For any User Content that you submit to this Site or allow to be posted on this Site, you grant Solvasa a worldwide, perpetual, irrevocable, royalty-free, sublicenseable and transferable right and license to use, reproduce, communicate, distribute, copy, modify, delete in its entirety, edit, adapt, publish, translate, publicly display, publicly perform, use, create derivative works from and/or sell and/or distribute such User Content and/or incorporate such User Content into any form, medium or technology whether now or hereafter known throughout the world without compensation to you. This license will survive the termination of these Terms of Use and your use of the Site. For example, your User Content could be used on the Site and in radio, television, print advertisements, online advertisements and/or in social media outlets. Your first name, first initial of your last name and/or screen name or username, age, and town and state may be used with any User Content you submit.

We cannot guarantee that other users will not copy, modify, distribute or otherwise use the User Content that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, please do not post it to this Site. We are not responsible for any user’s misuse or misappropriation of any User Content you post or allow to be posted on this Site.

By submitting any User Content or allowing it to be posted on the Site, you represent and warrant that: (1) you understand and agree that you are participating in a public forum and your User Content will be available to all other users of this Site and potentially to third parties and third party websites not affiliated with Solvasa; (2) you own or otherwise control any and all rights in and to your User Content and that our public posting and use of that User Content will not infringe or violate the rights of any third party in any manner, including without limitation any privacy rights, publicity rights, copyrights, contract rights or any other intellectual property or proprietary rights; (3) all "moral rights" you may have in your User Content have been voluntarily waived by you and you do not require that any personally identifying information be used in connection with your User Content, or any derivative works of or upgrades or updates thereto; and (4) your User Content:

  • is not false, inaccurate or misleading;
  • does not violate any obligations you may have with respect to your User Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • does not violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, libelous, vulgar, obscene, invasive of another’s privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual, partnership or corporation;
  • is not submitted for compensation or other consideration from any third party;
  • does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • Complies in all respects with these Terms of Use and our Privacy Policy;
  • is not unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; and
  • does not contain any computer viruses, worms or other potentially damaging computer programs or files.

Solvasa does not endorse any User Content or any opinion, recommendation or advice expressed therein, and Solvasa disclaims all liability with respect to the User Content. Solvasa reserves the right, at any time, without notice and in its sole discretion, to terminate your license to use this Site and to block or prevent your future access to and use of this Site. Solvasa may access, preserve and disclose your account information and User Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Use, (iii) respond to claims that any User Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Solvasa (and its employees), its users and the public.

Review of Submissions

Solvasa has no obligation to verify the identity of any users when they are connected to the Site or to supervise the User Content that has been provided by users. Solvasa may or may not pre-screen User Content. We, or our designees, retain the right at our discretion to modify, pre-screen, change, condense or delete any User Content on this Site. In particular, Solvasa and its designees will have the right to remove any User Content that we deem in our sole discretion, to violate these Terms of Use or is otherwise objectionable. Solvasa does not guarantee that you will have any recourse through Solvasa to edit or delete any User Content you have submitted. Solvasa reserves the right to incorporate any User Content you have submitted into any account you may have, now or in the future, as a registered user of the Site. Solvasa reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Solvasa, are responsible for the contents of any User Content you submit.

The information and opinions expressed in User Content on this Site are not necessarily those of Solvasa, and Solvasa makes no representations or warranties regarding any User Content. Solvasa does not represent or guarantee the truthfulness, accuracy, or reliability of any User Content or determine whether the User Content violates the rights of others. You acknowledge that any reliance on material or User Content posted by other Users will be at your own risk. Solvasa is not under any obligation to maintain your User Content and/or your first name and first initial of your last name or screen name or user name with any User Contents in confidence, to pay to you any compensation for any User Content submitted, or to respond to any of your User Content. You agree you will be solely responsible for the content of any User Content attributed to you on this Site.

Submission Guidelines

When submitting images, please follow the following guidelines:

  • Images must be related to the product.
  • Images must be BMP, PNG, GIF or JPEG format.
  • File size must be 5 MB or less.
  • Images must be at least 100 pixels tall and 100 pixels wide.
  • If you are not the rights holder, you may not submit protected images unless you have all of the rights necessary to grant Solvasa a license to use the image(s) and to satisfy all of the representations set forth above.
  • Objectionable or inappropriate images may be rejected along with your review.

When submitting videos, please follow the following guidelines:

  • Make sure your video is related to the product.
  • Try to submit videos of you using the product.
  • Objectionable or inappropriate videos may be rejected along with your review.
  • Do not include personally identifiable information, such as names or addresses, about you or anyone else.

We want to publish your reviews, so please:

  • Keep your review focused on the product.
  • Avoid writing about customer service and please contact us instead if you have issues requiring immediate attention.
  • Refrain from mentioning competitors.
  • Objectionable or inappropriate information or language may be rejected along with your review.
  • Do not include personally identifiable information, such as names or addresses, about you or anyone else.

Solvasa Privacy Policy

Solvasa protects customer information according to our Privacy Policy posted on the Site, which, as amended from time to time, is incorporated by reference to be a part of these Terms of Use.

Indemnification

You agree to defend, indemnify and hold harmless Solvasa, its parent company and its affiliates from and against any and all claims, losses, damages, costs and expenses, including attorneys’ fees, arising from or related to: (1) your use of the Site; (2) your User Content and/or any breach of any of the representations or warranties with respect to your User Content; or (3) any breach by you of these Terms of Use. Please note, some states, such as New Jersey, may limit or prohibit indemnification obligations and therefore, this provision does not apply if you are a resident of New Jersey or another state with such limitations.

Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order, or we may contact you to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Termination

These Terms of Use are effective unless and until terminated by either you or Solvasa. You may terminate these Terms of Use at any time, provided that you discontinue any further use of the Site. Solvasa also may terminate these Terms of Use at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Solvasa’s sole discretion you fail to comply with any term or provision of these Terms of Use.The following sections shall survive any termination of these Terms of Use: "Copyrights," "Trademarks," "User Content, Images, Reviews, Feedback, Submissions," "Indemnification," "Termination," "Disclaimer" "Limitation of Liability," and "General."

DISCLAIMER

THIS SITE IS PROVIDED BY Solvasa ON AN "AS IS" AND "AS AVAILABLE" BASIS. Solvasa MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Solvasa DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, Solvasa DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS OF USE. SOME STATES, SUCH AS NEW JERSEY, DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU IF YOU ARE A RESIDENT OF NEW JERSEY OR ANOTHER STATE WHICH DOES NOT ALLOW SUCH LIMITATIONS.

PLEASE NOTE THAT, ON OCCASION Solvasa MAY ALTER OR UPDATE THEIR LABELS OR FORMULAS SO ACTUAL PRODUCT PACKAGING AND MATERIALS MAY CONTAIN DIFFERENT INFORMATION THAN THAT SHOWN ON THE SITE. PLEASE REFER TO THE PRODUCT LABEL FOR THE MOST ACCURATE INFORMATION.

Limitation of Liability

IN NO EVENT SHALL Solvasa BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER IN EXCESS OF THE AMOUNT YOU PAID TO Solvasa FOR THE PRODUCT(S) AT ISSUE, EVEN IF Solvasa HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS, INCLUDING, WITHOUT LIMITATION NEW JERSEY, DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS WILL NOT APPLY TO YOU IF YOU ARE A RESIDENT OF NEW JERSEY OR ANY OTHER JURISDICTION THAT DOES NOT ALLOW SUCH LIMITATIONS.

Notice for California Residents

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to: customercare@solvasabeauty.com. You may also contact us by writing to us at: 930 Montgomery Street, Suite 300, San Francisco, CA 94133. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, California 95834, or by telephone at 916-445-1254 or 800-952-5210.

DMCA Notice

If you believe your work or content has been copied and posted to this Site in a way that constitutes copyright infringement, please provide Solvasa’s designated copyright agent with the following written information in accordance with the Digital Millennium Copyright Act (the "DMCA"):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on this Web site;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • Your name, address, telephone number and email address (if available); and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Solvasa’s DMCA designated copyright agent for notice of claims of copyright infringement on this Web site is Darcy Manning, who can be reached as follows:

Solvasa LLC
Attn: Darcy Manning
930 Montgomery Street, Suite 300
San Francisco, CA 94133
customercare@solvasabeauty.com

General

These Terms of Use and the Privacy Policy and, if applicable, the Independent Representation Agreement and Policies and Procedures, represent the complete agreement between the parties and supersede all prior agreements and representations between them. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. If any provision of these Terms of Use is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms of Use shall remain in full force and effect. The failure of Solvasa to act with respect to a breach of these Terms of Use by you or others does not constitute a waiver and shall not limit Solvasa’s rights with respect to such breach or any subsequent breaches. These Terms of Use shall be governed by and construed under California law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to these Terms of Use or your use of this Site must be brought in the state or federal courts located in the City and County of San Francisco, California and you consent to the exclusive personal jurisdiction of such courts. If any provision of these Terms of Use is held to be unlawful, invalid, void, or for any reason unenforceable, you and we agree that the provision will be deemed severable from the Terms of Use and will not affect the validity and enforceability of any remaining provisions (including any remaining provisions under the heading of the provision that was deemed unenforceable).

Solvasa™ is owned and operated by Solvasa LLC, a Delaware limited liability company.

Solvasa Webisite Terms of Use v2.0
Effective May 1, 2020