How it works
Register
Once you receive your kit, register on the Navipoint Health portal and activate your personal dashboard.
DNA & microbiome testing
100+ health and wellness conditions
Actionable diet and lifestyle recommendations
Your saliva sample is used to extract your DNA. Your DNA is your personal genome which is your source code. It holds all the information that your body needs to survive.
A microarray or a chip ‘reads’ your DNA sample to generate the unique combinations of letters in your DNA sequence. This helps us study single-letter changes in your DNA code called Single Nucleotide Polymorphisms or SNPs. This is called SNP genotyping. We use SNP chips from Illumina, which is the gold standard in genotyping technology.
Your stool sample is used to extract bacterial DNA i.e., the genetic material of the bacteria in your gut. Your Gut Microbiome is like your second genome, forming a dynamic ecosystem that is central to your health.
Using Next Generation Sequencing (NGS) technology from Illumina, we study bacterial DNA sequences to identify the different species of bacteria, their richness and abundance in your gut.
Your data is processed by our in-house algorithms which profile biomarkers in your DNA and gut microbiome.
We map the dual insights of your DNA + Gut Microbiome to our nutrition databases, which have over 500 foods and compounds, to identify your unique dietary requirements.
Dietary recommendations best suited to your profile are used for formulating your final recommendations report.
The tests are suited to individuals in different stages of their health journey – e.g., improve fitness and productivity, support ongoing symptom management, or promote healthy aging patterns.
A stool sample must be collected after a minimum gap of 30 days post-antibiotics, if any. Our products are not for expecting mothers. Our products are not for children below the age of 3 years.
You'll receive a detailed breakdown of your biological markers, interpreted by experts, along with personalized insights and actionable steps tailored to your goals. You will receive 4 reports in total:
Summary Report
• Includes an overview of key findings from the analysis (DNA + Microbiome, or Microbiome-only), along with actionable recommendations/dietary advice.
• Detailed information for the test findings is provided in the Wellness and Health Reports.
• Detailed information for the dietary advice is provided in the Recommendations Report.
Wellness Report
• This report includes wellness metrics that cover areas like nutrition, immunity, gut performance, etc., to truly make your report holistic.
Health Report
• You will learn about symptoms that you are predisposed to, across all areas of health - metabolic and digestive health, autoimmune conditions, inflammatory skin conditions, respiratory issues, and much more.
Recommendations Report
• Learn about foods that are most beneficial for your health and foods that must be minimized in your diet. The recommendations are precise and tailored to your biology and aim to help rebalance gut bacteria as well as reduce the health risks identified in your test results.
Genome + Microbiome Kit: typically 3–5 weeks after the lab receives your sample.
Microbiome Kit: typically 3–4 weeks after the lab receives your sample.
All samples are processed in accredited labs. Your sample is de-identified, securely stored, and protected under strict data protocols. Sequencing data is encrypted and stored in secure servers with no unauthorized access.
You'll use the at-home kit with step-by-step instructions (no appointment needed). Collection typically takes ~10–15 minutes.
No special fasting is required. For the most representative baseline, keep your typical diet for 3–5 days before collection.
Your microbiome constantly evolves. The right foods for you today may not be right forever. We recommend a follow-up test every 4-6 months. For retests, you only need the gut test (stool sample collection).
Antibiotics and certain supplements can temporarily alter results. If possible, wait 2–4 weeks after finishing antibiotics. For probiotics/supplements, pause for 3–5 days if approved by your clinician.
Use the prepaid mailer included in your kit. Drop it at any authorized carrier location the same day you collect.
Depending on your baseline and goals, you may experience improved digestion, energy, mood, or sleep — all within a few weeks of implementing your personalized dietary adjustments.
Everything we do complements what you already do for your health. Your physician can absolutely benefit from the insights and data offered in this report. However, our reports are not diagnostic in nature and are not meant to be substituted for medical advice or therapy.
We use gold-standard technology for sequencing and high-quality data for reporting. Results show predispositions and wellness trends, not diagnoses. While you cannot alter your DNA, you can rebalance gut bacteria and lifestyle choices to reduce overall risk.
Pricing includes the collection kit, prepaid return shipping, lab processing, and your personalized report with recommendations.
Yes—HSA/FSA may be accepted (card or reimbursement), subject to your plan's rules. Keep your receipt and report for documentation.
• You have 7 days from purchase to request a cancellation or refund.
• All approved requests are processed within 30 days of receiving your email.
If your kit is unused and not shipped:
• Full refund if you email within 7 days and confirm you haven't sent any samples.
If your kit is used (samples collected) but not shipped:
• Partial refund only if you email within 7 days and the kit hasn't been shipped.
If your kit has been shipped back:
• No refund (non-refundable once shipped).
How to request:
Email: customerservice@solvasalabs.com with your order details.
Unopened kits can be returned within 30 days. If your kit is lost or a sample is rejected, contact support for a complimentary replacement (one-time).
Sample rejection/failure can occur at two stages:
• In case our lab personnel do not get quality DNA (pre-sequencing)
• In case data quality is poor
Thanks to certified sample collection and sequencing kits, sample or data failure is a relatively rare occurrence in our lab. In case we require fresh samples, we will notify you and send a fresh collection kit to your location. No additional charges are involved.
Reach out to support; we'll assess whether a recollection is needed and guide next steps.
Your dashboard provides clear guidance to help you understand your results. Once your results are ready, our health coach will reach out to schedule a 30-minute session for a deeper walkthrough—complimentary for the first 100 buyers. You can also share your report directly with your clinician.
Your insights translate into daily practices—nutrition, sleep, stress, and movement—that pair naturally with Solvasa's mindful self-care rituals for compounding benefits.
Yes. Retesting and in-app check-ins refine your insights so guidance gets more personal as your data grows.
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